CEO, President
Meet Susan M. Wathen
Susan is the CEO, President and life, commercial and personal lines producer. Susan has been a producer with the agency since 1988. Before that, she started filing and answering the phones at age 12 for her father, Charles Wathen, during summer breaks. Susan and Marilyn purchased the agency in 1997.
Susan was voted the #1 Insurance Agent in Floyd County 2021 by the News & Tribune Best of Floyd County Voter’s Choice!
She has volunteered her time coaching the Lanesville Jr. High cheerleaders, Tri Kappa of Floyd County, the advisory board of Phi Sigma Sigma Sorority at I.U.S., the Boys & Girls Club of Harrison County, Big Brothers/Big Sisters, and the Lanesville Protestant Cemetery board of directors.
Susan is married to Phillip Johnston, a stepmother to two sons, and a grandmother of one. Susan loves helping others, so work isn’t really work. But when she isn’t in the office she loves decorating, shopping for vintage finds, and spending time with her family and friends.

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