About Our Agency

Countryside Insurance Agency, Inc. provides individualized insurance options.

Family owned and locally operated.

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From the city to the country, Countryside Insurance Agency, Inc. is here for you. We know how important you, your family, and your possessions are, and because of that, they are important to us. With experienced agents, we are ready to help you find the best coverage for every unique risk you face.

Second Generation Agency – Celebrating 50 Years

Countryside Insurance Agency, Inc. was founded in 1976 by Charles C. Wathen in Lanesville, Indiana. In 1977, the agency relocated to New Albany, where it has proudly served Southern Indiana families and businesses for the past 49 years.

Charles’s daughter, Susan Wathen, grew up in the insurance business, helping around the office from childhood and earning her insurance license in 1988 at just 18 years old.

Following her father’s passing, Susan fought for the opportunity to purchase the agency she had spent years helping build. She became the owner in 1997 and spent the next 20 years paying for that investment.

Today, under Susan’s leadership, Countryside remains a locally owned, second-generation independent insurance agency representing more than 30 insurance carriers.

As Countryside celebrates its 50th anniversary in 2026, the agency continues the tradition of personalized service, trusted relationships, and commitment to the community that Charles established five decades ago.

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Our Three Traditions

When Charles started Countryside Insurance Agency, Inc., he founded it on three core principles that have now become a tradition in our agency. As such, we are always working to uphold them by working to understand each and every one of our clients as an individual and by always being available when you need us. Outside of the office, we love to connect with our community, seeing everyone at church, ball games, and local restaurants. Our relationship with our clients is at the core of what we do, as it has been since 1976.

Care

for each individual client through personal relationships.

Get

involved in the community.

Treat

each person the way you expect to be treated.

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Get Started Today

As an independent agency, we are here to help you find the right coverage.

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The Advantage of an Independent Agency Working for You

What makes our independent agency different?

  • Personalized insurance solutions.
  • Friendly, knowledgeable service.
  • Building trusted relationships.
Find Out How
Contact - Father Happily Using a Laptop and Cell Phone While Son Hangs on His Back

The Advantage of an Independent Agency Working for You

What makes our independent agency different?

  • Personalized insurance solutions.
  • Friendly, knowledgeable service.
  • Building trusted relationships.
Find Out How
Choice

Get the power of choice when it comes to finding the right insurance for your situation. We offer a wide variety of policies and price points to choose from.

Expertise

Rely on us to simplify the insurance process, from advising you on your risks and solutions, to advocating on your behalf to the insurance company.

Service

Count on us to be there for you every step of the way with personable and professional service so you always have the right coverage for your insurance needs.

Insurance Solutions We Specialize In

We specialize in a variety of coverage options to meet your unique insurance needs.

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Our Mission Statement

Countryside Insurance Agency, Inc. works to provide each client with individualized coverage and support for all their insurance needs. We seek to make sure every client is satisfied, giving them the power of choice from top-rated insurance carriers.

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As an independent agency, we are here to help you find the right coverage.

Get a Quote

It only takes a minute to get started.

  • Fill out the form, we’ll be in touch.
  • Go over your options with an agent.
  • Get the coverage you need.

Would you rather discuss this in person? Get in touch with an agent today!